If you had to choose between completely un-moderated comments on your site or none at all, which would you go with?
Completely Un-Moderated Comments
OK, maybe not completely un-moderated—I’m thinking of this within the confines of the real world and most comment platforms allow user policing. But even then, gangs of people can team up against one person or opinion and flag those comments till they disappear. Is that worse than cutting off people’s ability to comment entirely?
This immediately strikes me as the worse of the two options. The web is, above all, one big conversation and if you cut off people’s ability to interact with your site, you’re basically dialing it back to 1998.
On the other hand, do a bunch of un-moderated threads on your site cause such a chilling effect that the people you want to comment don’t show up anyway and you’re left with a bunch of trolls and a small handful of “legitimate” users?
Like I said, my gut reaction is to go with un-moderated comments. A chaotic democracy is better than none at all and who knows—in some cases you might be pleasantly surprised by your user base.
I’m curious to know what you think, though, so please discuss….